Standard Trade Condition - Craftnesia
PT Demi Perubahan Reksa

Standard Trade Condition

Ensuring transparency, integrity, and mutual growth in every partnership.

01. Financials

Pricing & Payment

  • Prices listed are FOB (Free On Board) and CFR (Cost and Freight).
  • Currency: USD, EUR, or IDR.
  • 50% Down Payment required to start production.
  • Remaining 50% due before delivery.
  • Payments via Bank Transfer or PayPal (Fees by Buyer).
  • Down payments are non-refundable.

Validity of Offer

  • Quotations valid for 1 Weeks.
  • Offers based on standard international trade terms.
  • Non-binding until formal order received.
  • Subject to raw material price stability.

02. Operations

Minimum of Quantity

  • MOQ CBM: 1 m³ per shipment (mixed items allowed).
  • MOQ Trial: 20–30 pcs per model (For first purchase).
  • MOQ Normal: 50–200 pcs per item.

Production

  • 100% Handcrafted by local artisans.
  • Uses Eco-friendly materials.
  • ±5% Tolerance in size/color allowed due to handmade nature.
  • Lead time depends on order volume.

Samples

  • Samples available at Buyer's expense.
  • Shipping via buyer's appointed carrier.
  • Samples are Non-returnable & Non-refundable.

Logistics & Shipping

  • Sea or Air freight via agreed expedition.
  • Risk passes to buyer upon loading.
  • Standard Export Packaging included.

03. Compliance

Warranty & Claims

  • Claims must be submitted within 7 Days of receipt.
  • Max compensation ≤ Invoice Value.
  • Evidence (Photos/Video) required for claims.

Custom & Branding

  • White-label / Private label available (MOQ applies).
  • Strict Confidentiality on custom designs.
  • IP rights respected for custom orders.

Zero Child Labor Policy

CRAFTNESIA by PT Demi Perubahan Reksa strictly adheres to ILO Conventions No. 138 & 182. We maintain a zero-tolerance policy against child labor in our entire supply chain, ensuring every product is ethically crafted by adults earning fair wages.